Privacy Policy

Last updated: January 2024

Introduction

Roofing Man ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, and property address when you request a quote or contact us.
  • Service Information: Details about your roofing needs, property type, and project requirements.
  • Usage Data: Information about how you use our website, including pages visited and time spent.
  • Communication Records: Records of your communications with us via phone, email, or WhatsApp.

How We Use Your Information

We use your information to:

  • Provide roofing inspection, repair, and waterproofing services
  • Respond to your inquiries and provide quotes
  • Schedule appointments and service visits
  • Send service updates and follow-up communications
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Partners: Trusted contractors or suppliers who assist in delivering our services.
  • Legal Requirements: When required by law or to protect our rights.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the right to:

  • Access your personal data held by us
  • Correct any inaccurate personal data
  • Withdraw consent for processing of your data
  • Request deletion of your personal data

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can control cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

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